FAQ

We’re here to make shopping easy!

Is shipping included in my order?

Yes! Shipping is included in all orders.

No hidden fees—what you see at checkout is what you pay.

Any tips before ordering?

Check our size guides carefully.
If you have questions, reach out—we’re happy to help!

Can I return my order if I change my mind?

We do not accept returns for change of mind, size, or color on any items.
All products are either custom-made or sourced on demand, so returns are only possible if the item is defective or incorrect.

What if my item arrives damaged or incorrect?

No worries! If your item is damaged, defective, or incorrect, we’ll replace it or issue a refund.
Just email us within 7 days of delivery with:

Your order number
Photos of the issue

✅ In most cases, you don’t need to return the defective product.

How do I start a return or claim?

Email us at with your order details and photos.
We’ll guide you through the next steps.

Who pays for return shipping?

For defective or incorrect items, returns are usually not required.
If a return is requested, we’ll provide instructions and clarify shipping costs.

How long do refunds take?

Approved refunds are processed within 5–10 business days to your original payment method.