Return & Refund Policy

Shop with confidence—we’re here to help!

✅ Personalized (Blankets)

  • These items are custom-made, so returns and exchanges are not accepted unless:
    • The item arrives damaged, defective, or with a printing error.
  • If this happens, contact us within 7 days of delivery with:
    • Your order number
    • Photos of the issue
      We’ll arrange a replacement or refund.

✅ Made-to-order items (Pajamas, Petit Bloom Clothing collections)

  • These products are made-to-order, so returns for wrong size, color, or change of mind are not accepted.
  • We only offer refunds or replacements if:
    • The item is damaged, defective, or incorrect.
  • Contact us within 7 days of delivery with:
    • Your order number
    • Photos of the issue
      ✅ No need to return the defective item—we’ll resend or refund.

✅ Other Products

  • Other products:
    • We do not accept returns for change of mind, size, or color on any items.
    • All products are either custom-made or sourced on demand, so returns are only possible if the item is defective or incorrect.
    • Refunds or replacements only for damaged, incorrect, or missing items.
    • In most cases, you don’t need to return incorrect items—just provide photo proof.

✅ Refunds

  • Approved refunds are processed to your original payment method within 5–10 business days.

✅ Friendly Tip

Check our size guides before ordering to avoid sizing issues. If you have questions, we’re happy to help before you buy!

We’re here to make shopping easy!

Is shipping included in my order?

✅ Yes! Shipping is included in all orders.

No hidden fees—what you see at checkout is what you pay.

Any tips before ordering?

Check our size guides carefully.
If you have questions, reach out—we’re happy to help!

Can I return my order if I change my mind?

We do not accept returns for change of mind, size, or color on any items.
All products are either custom-made or sourced on demand, so returns are only possible if the item is defective or incorrect.

What if my item arrives damaged or incorrect?

No worries! If your item is damaged, defective, or incorrect, we’ll replace it or issue a refund.
Just email us within 7 days of delivery with:

Your order number
Photos of the issue

✅ In most cases, you don’t need to return the defective product.

How do I start a return or claim?

Email us at with your order details and photos.
We’ll guide you through the next steps.

Who pays for return shipping?

For defective or incorrect items, returns are usually not required.
If a return is requested, we’ll provide instructions and clarify shipping costs.

How long do refunds take?

Approved refunds are processed within 5–10 business days to your original payment method.